Morgane Avéus (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

This policy is designed in accordance with applicable data protection laws, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

When you:

• Make a purchase

• Submit an inquiry

• Request bespoke design services

• Subscribe to our newsletter

• Contact us via email or forms

We may collect:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely via third-party providers)

• Project details for bespoke work

B. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device type

• Pages visited

• Time and date of visits

• Referring website

This information helps us improve website functionality and user experience.

2. How We Use Your Information

We use your personal data to:

• Process and fulfill orders

• Provide bespoke design services

• Communicate about projects or inquiries

• Send order confirmations and invoices

• Improve our website and services

• Send marketing communications (only if you opt in)

• Comply with legal obligations

We do not sell your personal data.

3. Legal Basis for Processing

We process your personal data based on:

• Your consent (newsletter, marketing)

• Performance of a contract (orders, bespoke services)

• Legal obligations

• Legitimate business interests (improving services, fraud prevention)

4. Payment Processing

Payments are processed via secure third-party payment providers. We do not store full credit card details on our servers.

These providers process your information in accordance with their own privacy policies.

5. Sharing Your Information

We may share your data with:

• Payment processors

• Shipping and logistics partners

• IT service providers

• Legal authorities if required by law

All third parties are required to maintain appropriate data protection standards.

6. International Data Transfers

As a design studio operating internationally, your data may be processed outside the UAE. We ensure appropriate safeguards are in place when transferring data across borders.

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill contracts

• Comply with legal obligations

• Resolve disputes

• Maintain accounting records

For example:

• Financial transaction records may be retained for at least 5 years in accordance with accounting regulations.

8. Your Rights

Under applicable data protection laws, you may have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your data

• Withdraw consent (for marketing communications)

• Object to certain processing activities

To exercise these rights, contact us at:
morgane@atelieraveus.com

We will respond within a reasonable timeframe, typically within 30 days.

9. Cookies

We use cookies to:

• Improve website performance

• Analyze traffic

• Remember user preferences

You may disable cookies in your browser settings. However, some features of the website may not function properly.

10. Data Security

We implement appropriate technical and organizational measures to protect your data against:

• Unauthorized access

• Loss

• Misuse

• Disclosure

However, no internet transmission is 100% secure.

11. Marketing Communications

If you subscribe to our newsletter, we may send updates about:

• New collections

• Limited editions

• Studio news

• Events

You may unsubscribe at any time using the link in our emails.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

14. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact:
Email: morgane@atelieraveus.com